Dilek Hakkani-TurResearch ScientistGoogle
Day 110:00 - 11:30amConversational machines: Deep Learning for Goal-Oriented Dialogue SystemsCreating automated agents with human-level intelligence still remains one of the most challenging problems of AI. In this talk, I will present recent developments in Google Research for end-to-end goal-oriented dialogue systems, with components for language understanding, dialogue state tracking, policy, and language generation. These can be independently built and jointly optimized for dialogue quality and efficient task completion using supervised or reinforcement learning methods. The talk will summarize novel aspects of each component, and highlight novel approaches where we view dialogue as a collaborative game between a user and an agent: The user has a goal in mind and the agent has access to the data that user is interested in, and can perform actions in order to realize the user’s goal. The two engage in a conversation so that the agent can learn the user requirements and help the user browse possible alternatives and find a way for task completion.
Speaker BioDilek Hakkani-Tür is a research scientist at Google. Prior to joining Google, she was a researcher at Microsoft Research(2010-2016), International Computer Science Institute (ICSI, 2006-2010) and AT&T Labs-Research (2001-2005). She received her BSc degree from Middle East Technical Univ, in 1994, and MSc and PhD degrees from Bilkent Univ., Department of Computer Engineering, in 1996 and 2000, respectively. Her research interests include natural language and speech processing, spoken dialogue systems, and machine learning for language processing. She has over 50 patents that were granted and co-authored more than 200 papers in natural language and speech processing. She is the recipient of three best paper awards for her work on active learning for dialogue systems, from IEEE Signal Processing Society, ISCA and EURASIP. She was an associate editor of IEEE Transactions on Audio, Speech and Language Processing (2005-2008), member of the IEEE Speech and Language Technical Committee (2009-2014), area editor for speech and language processing for Elsevier's Digital Signal Processing Journal and IEEE Signal Processing Letters (2011-2013). She is a fellow of IEEE and ISCA.